Empowering Automation Business Analysts For Philips
Philips collaborated with StackRoute to enhance the skills of its technology professionals, providing them with expertise in automation tools, a consulting mindset, and the capability to lead successful automation initiatives.
The Problem
The Need To Upskill Tech Professionals To Excel in Automation
Philips identified the need to upskill its technology professionals in automation tools and technologies, aiming to build both technical expertise and a consulting mindset. This dual focus was intended to empower these professionals to collaborate effectively with stakeholders.
To achieve this, Philips prioritized identifying the right use cases across different areas, establishing a robust automation pipeline, and implementing strategies to maximize the benefits of automation. The objective was to ensure their teams could work seamlessly with business stakeholders, monitor program success, and deliver measurable results in their automation initiatives.
The Solution
From Big Picture to Perfect Details-Automating Success
Considering the need for professionals in the FP&A, IT, and business process domains, StackRoute designed a comprehensive six-month business analyst program for developing competence across four core areas.
- From Automation Pipeline to Business case: Cultivating the skills of a world-class automation business analyst, blending technical and professional expertise.
- Strategic Data Analysis Toolkit: Equipping participants with consulting and finance foundations, enhanced by statistical techniques.
- Automation Program Charter Design: Enabling a macro-to-micro understanding of data techniques, aligning strategic vision with actionable insights.
- Consulting Effectiveness:Strengthening consulting capabilities within the context of automation and change management.
The Team Behind
The key team members of the learning and training program
Vishnupriya Raghavan, Santosh Subramaniam, Anirudh Vamanmurthy Parvatikar, Kavya N P.
The Impact
StackRoute’s learning intervention significantly enhanced Philips' automation initiatives, offering a slew of improvements:
Error Rate Reduction
The error rate was reduced to below 5%, greatly improving the quality of outcomes.
Customer Satisfaction
Scores increased from 78% to 85%, reflecting enhanced service delivery
Turnaround Time (TAT)
The turnaround time for request closure was nearly eliminated, streamlining processes and boosting efficiency.
Reduction in Manual Effort
Automation effectively minimized manual tasks, reducing human effort to just 90 seconds.
Award
2023 Brandon Hall Excellence Gold Award in the Best Training Program for the Extended Enterprise category.
Trusted By The Best In The Business
Explore more of StackRoute’s case studies to learn about impact that we create.
Data Science and AI/ML Training
Client: Harman
Data Science and AI/ML Training
StackRoute and Harman’s 16-week training program, based on the NIIT-StackRoute IMPACT Framework, upskilled professionals in AI, ML, and Big Data, achieving 100% deployment and a workforce proficient in advanced technologies.
View Case StudyAutomation Program
Client: Philips
Solution Architect Competence Development
Philips and StackRoute's six-month program enhanced automation skills for Philips' tech professionals, reducing error rates, increasing customer satisfaction, and streamlined processes.
View Case StudyBest Enterprise Architect Program
Client: DXC
Data Science for All
StackRoute’s five-month Architect Competency Development Program improved DXC Technology’s enterprise architects' strategic and technical skills, leading to better EA value articulation, deliverable understanding, and governance. 92% of participants showed substantial progress.
View Case StudyAspiring Architect Program
Client: Happiest Mind
Data Engineering in Azure
Happiest Minds and StackRoute’s 16-week program transformed high-potential tech professionals into skilled architects, enhancing their architectural thinking, communication, and strategic vision.
View Case StudyData Science and Data Engineering Program
Client: Tredence
Solution Architect Competence Development
StackRoute and Tredence’s training program upskilled their Data Science and Engineering workforce, enhancing skills in SQL, NLP, and real-world applications, and achieved high learner satisfaction..
View Case StudyTechnical Competencies Skills for Product Engineering Professionals
Client: Dell
Data Science for All
A leading IT company teamed with StackRoute for a 16-week program that transformed mid-career technologists from "order takers" to "decision makers." Awarded the 2022 Brandon Hall Bronze Award, the program improved strategy-technology alignment, technical skills, and thought leadership.
View Case StudyProduct Management Competency Program
Client: Zenser
Data Engineering in Azure
StackRoute's four-week Product Management Program for a global IT firm, which was awarded the Brandon Hall Gold Award, transformed Graduate Management Recruits into skilled Product Owners. It improved client interactions, product strategy development, and delivery, enhancing overall client engagement.
View Case StudyDigital Versatilist
Client: America’s largest multinational banks
Solution Architect Competence Development
StackRoute’s Digital-age Versatilist Program empowered IT Ops pros at a major U.S. bank with skills to innovate and enhance efficiency. Key outcomes included "Credit card approvals with Big Data" and "Geospatial visualisation for monitoring.
View Case StudyAspiring Architect
Client: IT Services Company
Data Science for All
StackRoute helped a leading IT services firm develop a three-phase Architect’s Competence Program, transforming employees into innovative architects, enhancing decision-making and earning a Bronze Brandon Hall Award.
View Case StudyTransforming Workforce
Client: Zensar
Data Science for All
StackRoute partnered with Zensar to develop a transformative 3-month training program for senior Java professionals, enhancing their architectural skills and boosting performance, leading to 30% in higher roles.
View Case Study